FAQs
oktoberfest is exclusively for those that pre-book.
All camping pitches have now sold out.
You should all now hopefully have your tickets sat safely in your inbox, ready to go. Tickets are sent out via email directly after booking. Please make sure you download or print off your tickets before you make your way to the River Dart Country Park so that we can scan your tickets directly from your phone/tablet when you arrive.
Please also double check your tickets and that you have what you need to get in. Accidents can happen when booking in a rush and on the off chance you've booked too many pitches please let us know.
You must have one pitch ticket per pitch (includes one adult weekend ticket per pitch) and one ticket per adult and/or child also in attendance.
Camping Entry Times:
Thursday 12.00 – 20.00
Friday 10:00 - 22:00
Saturday 10:00 - 17:00
It will not be possible to drive into the campsite outside of these times. If you are late arriving there is a small holding area you can camp in for the night and then move onto your pitch in the morning when it’s light and safe to do so.
I’ve already booked but I need to add more tickets:
No problem. There are no more pitches available but if you need to book tickets for additional passengers you can still do this. If you can, please book all your tickets in advance. This helps speed things up on entry and gives us and the Park a good idea on total numbers going into the weekend which massively helps prepare the facilities etc. If you log back into your account you can add the extra adult/child tickets and extra nights to your booking. Follow the steps below to log into your account if you’ve forgotten your details.
Extra adult, child and extra night tickets will be available through the website until Monday 20th September.
If you need to add extra tickets you can easily add them to your booking by logging into your ticket account - https://oktoberfest.nuwebgroup.com/login
Buying tickets on the gate:
If you don’t book them in advance tickets will be available on the gate, but the adult price will be higher than the online price.
£50: Adult Weekend Ticket
£20: Child Weekend Ticket (ages 5 - 16 years)
Day Visitors:
Yes, day visitor tickets are available but they MUST BE booked in advance. Please see the River Dart Country Park website to book tickets.
Age 5+ - £13.20 per person
Age 3 - 4 £7.15
2 and under - £0
Can we camp on Thursday Night?
Yes you can, but extra nights MUST BE booked in advance. It is important that they are booked in advance so we know what number of people to expect.
You can book extra night tickets online by logging into your ticket account.
Can we camp on Sunday Night?
Yes you can, but this MUST BE booked in advance. It is really important that they are booked in advance so we know what number of people to expect.
You can book extra night tickets online by logging into your account.
Logging into your ticket account:
When you booked tickets, you will have set up an account with NuTickets (our ticket Supplier). All you need to do is login to this account with the email address you originally purchased the tickets with. If you checked out as a guest, you can still log in using the email address that you used. Follow this link - https://oktoberfest.nuwebgroup.com/login
Enter your email address and password.
I can’t find my tickets / I can't log in to my account:
If you can’t find your tickets or can't remember your log in details then please follow these few easy steps to find and download them.
Firstly - Follow this link - https://oktoberfest.nuwebgroup.com/login
If you’ve forgotten your password, then click ‘forgotten password’ and reset your password like you would with any other account you’ve set up in the past. Once you’ve done this, you’ll have access to your account and tickets.
You can also log into your account and add extra tickets if you need them.
If you booked recently but you can’t find them, please check your junk mail folder.
If you still can’t locate them, please let us know as soon as you can.
As of 5th October we will be on site setting up, so if you leave it until then to contact us you may not get a response in time – which will slow things down for everyone on the gate.
Pitch Allocations:
You should all be aware of your pitch allocations as you will have used the site map when booking and should have received an email from us with confirmation. If you have the pitch number but you’re unsure where the pitch is, remember to take note of the field name and pitch number (if you have one) and ask the team on the gate when you arrive - they will be able to direct you.
If you have booked single or double pitches in Lower Riverside, Picnic Meadow or Walled Garden please be aware that these areas unallocated camping. We will reserve group pitches in these areas but small groups and singles will not be marked out individually. So it will be a case of turning up and picking a nice, free spot.
Pitches:
Most pitches are approx. 7m x 7m in size. The pitches will be numbered or labelled with group names if you’ve booked as part of a group/club. Please double check you’re in the right pitch before you set up. Electric Hook Up is only for those that have booked it. If you didn’t book it – don’t use it.
Can I camp for just one night and how much is it?
If you want to camp at Oktoberfest you will need to book a weekend camping ticket.
Weekend tickets are valid for camping on Friday and Saturday. It’s up to you how many nights you wish to camp but the price is the same.
Where is the show site for Oktoberfest?
River Dart Country Park
Ashbourton
Devon
TQ13 7NP
Show & Shine
On the Sunday we have an informal Show & Shine in the gorgeous hotel gardens. We open up the lawns of Holne Park House, it’s all very informal with 5 awards for our chosen best in show. Just rock up anytime after 9am, find a space and display your ride.
Can I bring my dog
Dogs are welcome as long as they are kept on a lead, cleaned up after and under the supervision of an adult.
Can I bring my own food & drink?
Yes, you can bring your own food and drink supplies with you. There is an onsite shop that sells camping essentails and supplies. If you don’t want to cook the Old Sawmill serves lovely breakfast, lunch and dinner.
Please note - STRICTLY NO GLASS ON SITE
Can I bring a fire pit?
Yes, small fire pits are allowed but you are only allowed to use smokeless coles. If you do not have any these are available from the onsite shop. All fires must be raised off the ground. Please extinguish all hot ashes and do not scorch the grass.
What entertainment can we expect?
We have a Bavarian Oktoberfest fancy dress party on Friday night and an 50’s/Halloween fancy dress party on Saturday night. There will also be a fancy dress disco for kids on Saturday. We also have Circus skills on Saturday afternoon, Pub Quiz, Chilli Eating Competition and lots of other fun and games.
What are the onsite facilities?
This is a five star camp site with excellent facilities including toilet and shower blocks and washing up facilities.